Scope

What a subscription covers —
and what it deliberately does not.

A subscription is operations. Projects stay projects: they are scoped, quoted and delivered separately, from the catalogue. We would rather write that down now than argue about it in month three.

Included in the monthly fee

  • Monitoring and alert triage inside your coverage window
  • Incident resolution — Operate and Assure
  • Backup verification and test restores
  • Patching — RU advisory on Watch, two RUs a year on Operate, all four on Assure
  • Runbook maintenance and monthly handover
  • Monthly estate review , written

Quoted separately, from the catalogue

  • New installations and environment builds
  • Version upgrades — 19c → 26ai and similar
  • Migrations — cloud, cross-platform, or consolidation
  • Building a DR standby from scratch — testing an existing one is included
  • Additional Release Updates beyond those included in your plan
  • Performance re-engineering — schema or application redesign
  • Planned work outside your coverage window —

Watch

No review required.

Watch is advisory — we tell you what we see, your team decides and executes. The risk stays with you, so we do not need to inspect the estate before we start. A full diagnostic is delivered inside the first 90 days, included in the fee.

Operate and Assure

Estate Health Review first. Always.

On Operate and Assure we take responsibility for your backups, your restores and your incidents. We will not sign a service level for an estate we have not inspected — if the standby has been silently out of sync for two years, that becomes our problem the day we sign, and yours the day it matters.

The review is €2,900 for one week. If you go on to a plan, the full €2,900 is deducted from your first monthly invoice — so on Operate at €6,200 you pay €3,300 in month one, then €6,200 from month two. It is a credit, not an inclusion: if you decide against a plan, you keep the report and owe nothing further.

Managed DBA — plans

Coverage you configure,
priced from what it costs.

Coverage hours drive shift count, and shift count drives cost — so the price is built, not guessed. Every plan includes a named senior DBA, a named backup, alert tuning, and a runbook that stays with you.

Plan · 01

Watch

Triage & advisory

€3,100 / month

Up to 5 databases · 07:00–19:00 CET

  • Every alert gets a verdict — real or noise, impact, recommended action, within 4 hours
  • Alert tuning — from hundreds a day to the handful that matter
  • Patching advisory — which Release Update to apply, what to defer, and why
  • Monthly estate review — written, with named risks ranked

Plan · 02

Most chosen

Operate

Managed DBA — L1 & L2

€6,200 / month

Up to 5 databases · 07:00–19:00 CET

Estate Health Review required first

  • Everything in Watch, and we execute — incidents worked to resolution
  • Named senior DBA who owns your estate, with a named backup
  • Backup & restore ownership — tested restores, not assumed ones
  • Verified runbook handed over monthly

Plan · 03

Assure

Managed DBA + continuity

€9,500 / month

Up to 5 databases · 07:00–19:00 CET min.

Estate Health Review required first

  • Everything in Operate, with extended coverage
  • 15-minute P1 response inside the window
  • Quarterly DR switchover — proven in a real drill
  • Direct escalation to the principal — no queue

All prices exclude VAT.

Configure

Build the cover
your estate actually needs.

Choose what you need and see exactly what it costs. Estates above 100 databases are scoped after a full review, not configured here.

What you want us to actually do when something happens. Prices compare the same 12-hour coverage window.

Your configuration

€6,200 / month

≈ €295 per working day · billed monthly

Operate · 07:00 – 19:00

Included in every plan

  • A named senior DBA who owns your estate
  • Alert tuning in the first two weeks
  • Every finding reproduced before it is reported
  • Monthly runbook — yours to keep
  • No minimum term. 30 days' notice from month one.

Prices exclude VAT. Onboarding included.

Get started

The scoping call —
what actually happens

60 minutes. Free. No pitch. You talk to the senior DBA who would run your assessment — not a salesperson.

01

What to bring

Your Oracle version(s), rough estate size, and your deadline. That’s enough.

02

What happens on the call

We ask about your migration window, your known risks, and what ‘verified’ needs to mean in your environment. You ask anything — including how we’d handle your specific setup.

03

What you leave with

A straight answer on whether this assessment fits your situation — including ‘it doesn’t.’ If it doesn’t, we say so on the call and you’ve lost an hour, not a budget.

We don’t assume — we reproduce.
We tell you what we couldn’t test.
Your name stays off our website.
Independent of Oracle.