Last updated: February 9, 2026
Introduction
ORAcraft ("we", "our", "us") operates oracraft.com. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when working with us. This Privacy Policy explains how we collect, use, protect, and share your information, as well as your rights regarding that information.
If you have any questions about this policy or our privacy practices, please don't hesitate to contact us at hello@oracraft.com.
Information We Collect
We collect information in two main ways:
Direct Communications: When you contact us via email, our booking form, or other direct communication channels, we collect the information you provide to us, which may include:
- Your name
- Email address
- Company name
- Phone number (if provided)
- Details of your inquiry or project
Website Analytics: We collect anonymous usage data about how you interact with our website to help us improve our services. This includes pages visited, time spent on our site, and general browsing patterns. We do not use cookies for tracking or advertising purposes. Any data we collect through analytics is aggregated and anonymized.
We do not collect sensitive personal data such as financial information, health data, or biometric data unless you explicitly provide it for a specific consulting engagement.
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to Your Inquiries: To answer your questions and provide information about our services
- Providing Consulting Services: To deliver the consulting services you have engaged us for, including project communication and documentation
- Improving Our Website: To analyze website usage and improve the user experience, content, and functionality
- Legal Compliance: To comply with applicable laws, regulations, and legitimate legal requests
We take your privacy seriously. We never sell your data to third parties. We do not use your information for marketing purposes unless you have explicitly opted in to receive communications from us.
Data Storage & Security
Your data security is important to us. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (HTTPS)
- Secure storage of personal data
- Limited access to personal information (only to authorized personnel)
- Regular security assessments and updates
We retain your personal information only as long as necessary to provide our services, fulfill your requests, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it. The retention period may vary depending on the context of our relationship with you and applicable legal requirements.
Your Rights Under GDPR
If you are located in the European Union or the UK, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:
- Right of Access: You have the right to request and receive a copy of the personal data we hold about you
- Right to Correction: You have the right to correct inaccurate or incomplete personal data
- Right to Deletion: You have the right to request deletion of your personal data, subject to certain exceptions
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller
- Right to Object: You have the right to object to processing of your data for marketing or profiling purposes
To exercise any of these rights, please contact us at hello@oracraft.com with your request. We will respond to your request within 30 days (or as required by applicable law). Please note that we may need to verify your identity before processing your request.
Third-Party Services
We may use third-party service providers to support our business operations, such as:
- Web Hosting: Our website is hosted on secure servers managed by trusted hosting providers
- Analytics Services: We use analytics tools to understand website usage and improve our services
- Communication Tools: We may use third-party email and communication platforms to manage client inquiries
These third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. Each of these services has its own privacy policy, and we encourage you to review them. However, we remain responsible for ensuring that our third-party providers adequately protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: hello@oracraft.com
- Website: oracraft.com
We take your privacy seriously and are committed to working with you to resolve any privacy concerns you may have. If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.